Privacy Policy

Last Updated:

1. Introduction

Zibraloncrax ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the Privacy Act 2020 of New Zealand.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

Name and contact details (email address, phone number, postal address)
Payment information (processed securely through third-party providers)
Information provided when contacting us or booking workshops
Preferences and interests related to our products and services

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To process transactions and send related information
To communicate with you about products, services, and workshops
To respond to your inquiries and provide customer support
To improve our website and services
To comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

Service Providers: We may share information with third-party service providers who perform services on our behalf
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information (subject to legal obligations)
Object to processing of your personal information
Lodge a complaint with the Privacy Commissioner

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies. For more information, please see our Cookies Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Zibraloncrax
20 Normanby Road
Mount Eden, Auckland 1024
New Zealand
Phone: +64 9 630 9722
Email: craft@zibraloncrax.world